Support
Our Help Desk provides registered users with technical support.
Telephone Support
Telephone support is provided between the hours of 9:00AM to 5:00PM EST.
- Toll-free hot line number: U.S. - 800.298.1094
- Outside the U.S. - 781.861.9206
- Fax - 781.861.9207
Email Support
Our support group will strive to respond to your Email support request within 24 hours. When submitting an Email request for support please provide as much detail as possible about your problem, and include product and revision number information.
You can send your Email request to: eti_helpdesk@equilateral.com